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How bot177 Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform — and exactly how we protect it.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device data clarityYour right to access or delete data
bot177 How bot177 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what we hold on your account, correct an error, or ask us to remove your data entirely, our support team handles these requests directly. You do not need to go through a third party. Reach us through any of the channels below and include your registered phone number or email so we can locate your account quickly. We aim to acknowledge every data-related request within a reasonable timeframe.

Live Chat Start a live chat session from the account menu. Available directly in your mobile browser — no app download needed to reach a privacy support agent.
Email Support Send your data request or privacy question to our support email. Include your registered bKash, Nagad or Rocket number so we can locate your account record.
Account Help Centre Log into your account and navigate to the Help section to submit a privacy or data-deletion request directly tied to your profile — no separate form needed.
HOW WE PROTECT DATA

Our Data Handling and Security Practices

We keep your account data protected through a combination of encryption, access controls and routine security checks. Our approach covers everything from how your bKash or Nagad transaction details are stored to how your login session is handled when you switch between mobile and desktop. Below are the four areas we focus on to keep your information accurate and secure.

Encryption in Transit and at Rest

All data moving between your device and our servers is encrypted using SSL. Stored account data, including your payment wallet details, is held in encrypted form with restricted internal access.

Cookie and Tracking Transparency

We use session cookies to keep your login active and analytics cookies to understand how pages perform. You can adjust cookie preferences from your browser settings at any time.

Account Access and Login Security

Your account is protected by a password and OTP verification sent to your registered mobile number. We flag unusual login attempts and may prompt re-verification before allowing access.

Data Retention and Deletion

We hold your account data for as long as your account is active. Once you request deletion, we remove personally identifiable information promptly, subject to any mandatory financial record-keeping obligations.

Common Questions About Your Privacy on bot177

These are the questions we hear most often from people reviewing our Privacy Policy. If your question is not covered here, contact our support team directly through the channels listed above.

We collect your name, email, phone number and the payment wallet you register — bKash, Nagad or Rocket. Device and session data is also gathered automatically to secure your login.

Your payment details are shared only with the relevant payment processor — bKash, Nagad or Rocket — to the extent needed to complete your transaction. We do not share this data beyond that.

Account data is retained while your account stays active. Transaction records may be kept longer under applicable financial compliance requirements. You can request deletion of personal data at any time.

Yes. Send a request through live chat or our support email with your registered phone number. We will provide a summary of the personal data we hold on your account.

Log in, go to the Help section and submit a deletion request, or contact our support team directly. We process deletion requests and remove identifiable data as quickly as obligations allow.

We use session cookies for login continuity and analytics cookies for page performance. You can adjust or block cookies through your browser settings; this may affect how some account features behave.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.